44bk Privacy Policy — Your Data, Protected

Registration Data: When you create a 44bk account, we collect your full legal name, date of birth, residential address, email address, and Bangladesh mobile number. This information is required to create your account, verify your identity, and communicate with you about your account activity.

Identity Verification (KYC) Data: As part of our Know Your Customer obligations, we collect copies of government-issued identification documents such as your National Identity Card (NID), passport, or driving licence. We may also collect a proof-of-address document. These documents are stored securely and used exclusively for the purpose of verifying your identity before withdrawals are processed.

Financial Data: We collect information about deposits and withdrawals you make through the platform, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard), transaction amounts, and timestamps. We do not store full card numbers. Payment card data is handled by our PCI-DSS compliant payment partners and is never stored on 44bk's own servers.

Usage and Behavioural Data: We automatically collect data about how you interact with the 44bk platform, including the games you play, bets you place, session durations, pages visited, click paths, and time of access. This data is used to improve platform performance, personalise your experience, and detect unusual or suspicious activity.

Device and Technical Data: When you access 44bk, we collect your IP address, browser type and version, operating system, device type, screen resolution, and referral URL. This data is used for security monitoring, fraud detection, and ensuring the platform renders correctly across devices.

Communications Data: If you contact our support team by email or through any in-platform messaging channel, we retain records of those communications. This allows us to track the history of any issue you raise and provide consistent, informed support.

44bk uses the personal data it collects for the following specific purposes:

• Account Management: To create and maintain your player account, verify your identity, process login requests, and manage your account preferences and settings.
• Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to execute withdrawal requests to your nominated payment method. Financial data is shared with payment processors only to the extent necessary to complete each transaction.
• Platform Personalisation: To tailor your experience on 44bk — including game recommendations, promotional offers relevant to your activity, and interface preferences based on your device and usage history.
• Security and Fraud Prevention: To monitor accounts and transactions for patterns consistent with fraudulent activity, money laundering, bonus abuse, the use of prohibited automation tools, and other conduct that violates our Terms & Conditions.
• Regulatory Compliance: To meet our legal obligations, including KYC identity verification, anti-money-laundering checks, responsible gaming monitoring, and cooperation with lawful requests from relevant authorities.
• Customer Support: To respond to your queries, resolve disputes, and provide ongoing assistance via email at [email protected].
• Platform Improvement: To analyse aggregated, anonymised usage data to improve game performance, fix technical issues, and develop new features that better serve Bangladeshi players.
• Marketing Communications: To send you information about promotions, bonuses, and seasonal offers that we believe may be of interest — but only where you have not opted out of receiving such communications. You may unsubscribe from marketing emails at any time by contacting [email protected].

44bk will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or being required to do so by applicable law.

In the course of operating the 44bk platform, we work with a limited number of trusted third-party service providers. When we share your data with these providers, we do so under contractual data processing agreements that require them to handle your information securely and only for the specific purposes for which it was shared. The categories of third parties with whom we may share data include:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and card scheme partners (Visa, Mastercard) receive the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and regulatory obligations.
• Identity Verification Providers: We use third-party KYC technology providers to assist with document verification and fraud detection. These providers access only the identity documents you submit for verification and are prohibited from using that data for any other purpose.
• Game Software Providers: The casino and sports betting software that powers 44bk is supplied by third-party game studios and platform providers. These providers may receive anonymised session data for the purpose of game performance monitoring. They do not receive personally identifiable information about individual players without necessity.
• IT and Infrastructure Providers: Our hosting, database, and security infrastructure partners may have access to your data as part of their service delivery. All such providers are bound by strict data protection obligations.
• Legal and Regulatory Authorities: Where required by applicable law or in response to a valid legal request, 44bk may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies. We will notify you of any such disclosure where we are legally permitted to do so.

44bk does not share your personal data with advertising networks, data brokers, social media platforms, or any other third party for commercial profiling or targeted advertising purposes. Your data belongs to you.

A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to recognise your device across multiple visits, maintain your login session, and remember your settings. 44bk uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and support core security features such as CSRF protection. These cookies cannot be disabled without materially impairing your ability to use the platform.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players interact with the platform — which pages are visited most, how long sessions last, and where players encounter errors. This information helps us improve platform performance and user experience. No individually identifiable data is collected through these cookies.
• Functional Cookies: These cookies remember choices you make on the platform — such as your preferred game view, table stakes, or notification settings — so that you do not have to reconfigure them every time you log in.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity, including bot login attempts, account takeover attacks, and suspicious transaction patterns. They form a core part of our platform security infrastructure.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to your 44bk account and using core platform features.

44bk does not use third-party advertising cookies or cross-site tracking pixels. We do not participate in cross-platform behavioural advertising networks.

All data transmitted between your device and the 44bk platform is encrypted using TLS (Transport Layer Security). Data stored on 44bk servers — including account records, KYC documents, and transaction histories — is encrypted at rest. Access to personally identifiable data within our organisation is restricted on a strict need-to-know basis, and all staff with access to player data are subject to confidentiality obligations.

44bk employs a range of technical security controls to protect player data, including intrusion detection systems, automated anomaly alerts, regular penetration testing, and web application firewall protection. Payment card data is handled exclusively by PCI-DSS certified payment processors — 44bk does not store raw card numbers on its own infrastructure.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that materially affects your personal data, 44bk will notify affected players via their registered email address as promptly as practicable, and will take all reasonable remedial steps to contain the breach and prevent further exposure.

Data Retention: 44bk retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Specifically:

• Account registration data and KYC documents are retained for a minimum of 5 years following account closure, in line with standard anti-money-laundering record-keeping requirements.
• Transaction records are retained for 5 years from the date of each transaction.
• Communications records (support emails, chat logs) are retained for 2 years from the date of the last communication in each thread.
• Usage and behavioural data in identifiable form is retained for 12 months from collection, after which it is anonymised and retained in aggregate form for platform analytics purposes.
• When retention periods expire, data is securely deleted or irreversibly anonymised.

As a 44bk player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, send a written request to [email protected] from your registered email address. We aim to respond to all data rights requests within 30 days of receipt. In cases of complexity or high volume, we may extend this period by a further 30 days and will notify you accordingly.

44bk is an adult gambling platform. The collection of personal data from minors is strictly prohibited, and we take active steps to prevent individuals under the age of 18 from creating accounts or accessing any part of the platform's gambling services.

During the registration process, players are required to declare their date of birth, and all accounts are subject to age verification as part of our KYC process. If 44bk discovers, at any point, that a player account has been opened by or on behalf of a minor, the account will be immediately closed, all funds will be returned to their source, and any gameplay data associated with the account will be deleted.

If you are a parent or guardian and you believe that your child has created a 44bk account without your knowledge, please contact us immediately at [email protected]. We will investigate and take prompt remedial action. We also encourage parents and guardians to install reputable parental control software on shared devices to block access to online gambling platforms.

No data collected from an account that is subsequently found to belong to a minor will be retained beyond what is strictly required for the purpose of closing the account and preventing re-registration.

We reserve the right to revise this Privacy Policy at any time. Where a revision constitutes a material change to how we collect or use your personal data, we will notify all registered players via their registered email address and display a prominent notice on the 44bk platform for a period of at least 14 days following the update. The effective date at the top of this page will always reflect the date of the most recent revision.

Minor, non-material changes — such as correcting typographical errors, clarifying existing language without changing its meaning, or updating contact details — may be made without prior notice. We encourage you to review this policy periodically to stay informed about how 44bk handles your personal information.

Your continued use of the 44bk platform after a revised Privacy Policy has been posted and notified to you constitutes your acceptance of the updated terms. If you do not agree with any revised provision, you should stop using the platform and contact us to request account closure.

If you have any questions, concerns, or complaints about this Privacy Policy or the way 44bk handles your personal data, please reach out to our support team. We are committed to resolving all privacy-related concerns promptly and transparently.

Contact: Email us at [email protected] with the subject line "Privacy Enquiry". Our team responds in English during Bangladesh Standard Time (UTC+6) business hours, typically within 4 hours for urgent matters and within 1 business day for general enquiries.